Shipping Policy

At Don Dimi Collective, every order is carefully prepared to ensure the highest quality.

Shipping Options

• Standard Shipping: Estimated delivery in 13–16 business days.
• Express Shipping: Estimated delivery in 8–13 business days.

Please note that delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.

Returns & Refunds

All sales are final.

We do not offer refunds or exchanges for:

-Incorrect size selected by the customer.

-Change of mind.

-Color or design preference.

-Delays caused by shipping carriers.

-Incorrect shipping information provided by the customer.

Refunds or replacements will only be issued if:

a) You receive the wrong item.

b) The item arrives damaged or defective.

c)Your order is missing an item due to our error.

If you experience one of the issues above, please contact us within 7 days of receiving your order with your order number and clear photos of the item and packaging so we can assist you.