Privacy & Policies

 

 

At Don Dimi Collective (DDC®), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

 

 

We collect various types of information to enhance your shopping experience and to fulfill your orders. The types of information we collect include:

 

•Personal Identification Information: This includes your name, email address, phone number, and mailing address, which are necessary for order processing and customer support.

•Payment Information: We collect payment details such as credit card numbers and billing addresses to process transactions securely. All payment information is encrypted and stored securely in compliance with industry standards.

•Order Information: This includes details about the products you purchase, your purchase history, and any preferences you specify.

•Website Usage Information: We collect data on how you interact with our website, such as your IP address, browser type, and pages visited. This information helps us improve our website and provide a better user experience.

•Communication Data: We may retain copies of correspondence with you, including emails and inquiries, to improve our customer service.

 

 

DDC® uses the information collected for the following purposes:

 

•Order Fulfillment: To process and deliver your orders accurately and efficiently.

•Customer Support: To address your inquiries, requests, or concerns promptly.

•Marketing Communications: To send you promotional offers, newsletters, and updates about our products and services, with your consent.

•Website Improvement: To analyze user behavior and improve the functionality and content of our website.

•Security: To protect against unauthorized access, fraud, and other security threats.

 

 

DDC® does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers and partners for the following purposes:

 

•Order Processing: To third-party service providers who assist in fulfilling orders, shipping products, and processing payments.

•Marketing Services: To partners who assist in sending promotional materials, with your consent.

•Legal Compliance: To comply with legal obligations, respond to subpoenas, court orders, or legal processes, and protect our rights and property.

 

 

We take data security seriously and implement robust security measures to protect your personal information. These measures include:

 

•Encryption: We use encryption technologies to protect sensitive data during transmission.

•Access Controls: Access to personal information is restricted to authorized personnel only.

•Security Audits: Regular security audits and assessments are conducted to identify and address potential vulnerabilities.

 

 

Our website uses cookies and similar tracking technologies to enhance user experience and collect website usage data. You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

 

 

You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time. To exercise these rights, please contact us at [email address].

 

 

DDC® reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through email or website notifications. Your continued use of our services constitutes acceptance of the updated policy.

 

 

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email address]. Our customer service team is available to assist you with any inquiries related to privacy and data protection.